aífe bakery

website redesign

This case study utilises UX, UI, Information Architecture, Interaction Design, Adobe Photoshop, Figma, HTML, CSS and Javascript.

the project blurb

My role

  • To research, analyse, test, design and iterate.

The vision

Create an e-commerce website which is accessible, easy to use and an enjoyable experience for users. It should offer something different to other bakeries, and convince users the products are better than mainstream supermarkets.

Project goals

  • Understand the target users needs, preferences, behaviours and desires

  • Create a USP which encourages these customers to switch from supermarket baked goods

  • Ensure the UI/UX is accessible, easy to use and an enjoyable experience

  • Make use of branding and marketing tools to build customer retention

methods used

Competitor analysis, literature review, semi-structured interview, survey, usability testing, accessibility evaluation, affinity mapping, card sorting, personas, customer journeys, storyboarding, wireframes, iteration, branding guideline creation,

tools used

  • UX design principles, Figma, Adobe Photoshop, HTML, CSS, Javascript, empathy, social media platforms.

constraints

  • time

  • budget

  • recruitment

  • project team access

01. Outdated

branding and marketing guidelines

Why redesign?

02. Reduce friction

in the customer journey

03. Improve sales

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